There are four key values on which we focus to deliver our strategic goals. These define the culture of ICAP.
ICAP aims to deliver ‘best in industry’ results, both financially and operationally. We need to be the standard setter for our industry across a broad range of measures, establishing the performance benchmarks that other companies use to judge themselves. To do this we foster and reward ambition in our employees and managers.
ICAP endeavours to build and maintain a relationship of openness and trust with its customers, partners, investors and regulators. To do this the Company and its employees are expected to behave consistently and within standards of ethical and professional conduct at all times and these qualities need to be rewarded appropriately.
ICAP seeks to anticipate industry change, identify and assess new business opportunities, move at speed to capture these and manage the risks that inevitably arise in this process. To do this the Company must attract, motivate and retain creative people, manage itself and its infrastructure and processes in a way which fosters agility and controlled experimentation and an environment where employees charged with supporting the business are heard and valued.
Respect for control
As a key part of the global financial infrastructure, ICAP respects and is seen to be respecting both the spirit and the letter of the control, compliance and assurance environment within which the Group operates worldwide.