ICAP Values
The following values listed below define the “culture” of ICAP, underpinning the ethos of our organization and the way it operates strategically and commercially.
1. Leadership — ICAP delivers “best in industry” results, both financially and operationally. ICAP is the standard setter in the industry across a broad range of measures, establishing the performance benchmarks that other firms use to judge themselves. ICAP understands the importance of fostering and rewarding ambition in its staff and managers.
2. Integrity — ICAP builds and maintains relationships of openness and trust with its customers and regulators. To do this, the Firm and its employees understand the importance of behaving with the highest standards of ethical and professional conduct at all times.
3. Entrepreneurial — ICAP anticipates industry change; identifies and assesses new business opportunities; moves at a speed to capture these and manage the risks that inevitably arise in the process. To do this, the Firm attracts, motivates and retains creative people; and manages itself, its infrastructure and processes in a way which fosters agility and controlled experimentation. It also fosters an environment where staff charged with supporting the business are heard and valued.
4. Respect for Control— As a “high impact” firm and key part of global financial infrastructure, ICAP respects both the spirit and the letter of the control, compliance and assurance environment within which the Group operates globally.
ICAP's success has been built over the last 25 years on these values. ICAP continues to maintain its entrepreneurial edge; the appetite to innovate; and the desire to lead our industry, seizing every opportunity in a rapidly changing financial landscape. As a firm it is completely committed to operating a well controllled, appropriately governed business in which compliance with the letter and spirit of the laws and regulations governing the business is second nature. Respect for the above values is crucial to the maintenance and expansion of the ICAP business.
Michael Spencer
Global Chief Executive Officer